SHIPPING INFORMATION
Thank you for choosing SYZYGY NEBULA INC! To ensure that you understand your shopping experience, please read the following shipping terms carefully:
Customer Support
If you have any questions about shipping terms or any other issues, please feel free to contact our customer service team. We will serve you wholeheartedly to ensure that your shopping experience is smooth and pleasant.
Delivery Range
We provide delivery services throughout Australia, including all major cities and towns. If you need to deliver the product to a remote area, please contact us to confirm the feasibility and shipping costs.
Shipping Standard
The shipping cost will be calculated at checkout based on the total weight of your order and the delivery address.
Processing Time
We usually process and ship within 1-2 business days after confirming the order. After all orders are shipped, you will receive a confirmation email with a tracking number so that you can check the status of the package at any time.
Shipping Method
We work with many well-known logistics service companies, including Australia Post and TNT, to ensure that your spin mop dehydrating bucket is delivered safely and on time. During the checkout process, you can choose the most suitable courier method.
Estimated Delivery Time
The standard shipping time is 4 working days, and the specific time depends on the destination and the shipping arrangements of the courier company. Delivery time may be delayed during holidays or special circumstances. We will try to keep you updated on the status of your package.
Receipt and Acceptance
Please inspect the item carefully upon receipt. If you find that the package is damaged or the item is incorrect, please report it to our customer support within 24 hours of receipt and keep all packaging materials for possible future claims.
Return and Exchange Policy
We hope that you are satisfied with your purchase of the spin mop dehydrating bucket. If you find that the item is defective or does not meet your expectations after receiving it, you can request a return or exchange within 30 days of receiving the item. The item must be returned in unused condition and in its original packaging. For further information, please review our Return and Exchange Policy.